TERMS & CONDITIONS


All work carried out by Emma Margaret of Bea & Bloom is on the understanding that the client agrees to the following terms and conditions:

 

ORDERING & PAYMENT


SAMPLE PACKS, PHOTO PROPS, GREETING CARDS, SONG CARDS, ADVICE CARDS AND PAPER BLOOM KITS

- Full payment is required at the time of ordering and is non-refundable except in the case of lost of damaged items.
- Products will be dispatched in 1-3 working days by 1st class post. Estimated delivery times from date of dispatch are 1-3 days for the UK, 3-5 working days for Europe, and 5-7 working days for the rest of the World.

HOUSE COLLECTION WEDDING STATIONERY

- Full payment is required at the time of ordering and is non-refundable except in the case of lost of damaged items.
- Please allow up to 2 weeks from the date of ordering for all customisations and colour changes to be made. At this stage you will be sent a PDF proof for your approval (see more below)
- Once you have approved your designs, please allow up to an additional 2 weeks for printing to be completed. All efforts will be made to ensure this happens quicker, but it cannot be guaranteed as it depends on the current turn-around time of the printing company.
- Once I have received your items back from the printers, they will be dispatched to you by 1st class post. Estimated delivery times from date of dispatch are 1-3 days for the UK, 3-5 working days for Europe, and 5-7 working days for the rest of the World.
- As a general guide, I recommend ordering all stationery items at least 6 weeks before you plan on sending them out, and on the day stationery at least 6 weeks prior to the big day. This allows for any extra amendments or delays due to unforeseen circumstances.

BESPOKE WEDDING STATIONERY

- For Bespoke designs, the full design fee is required upfront before work begins. The printing cost of your items is then required at the time of approval of your finished designs, before they are sent to print. These payments can be made by Bank Transfer. All payments are non-refundable except in the case of missing or damaged items.
- Please allow up to 4 weeks from the date of ordering for your design to be completed. You will be sent a PDF proof of the design for your approval and changes. It is important that you get back to me with your changes or approval as quickly as possible at each stage, or the turn-around time may be delayed.
- Once you have approved the PDF proof for your final designs, please allow up to an additional 2 weeks for printing to be completed. All efforts will be made to ensure this happens quicker, but it cannot be guaranteed as it depends on the current turn-around time of the printing company.
- Once I have received your items back from the printers, they will be dispatched to you by 1st class post. Estimated delivery times from date of dispatch are 1-3 days for the UK, 3-5 working days for Europe, and 5-7 working days for the rest of the World.
- As a general guide, I recommend ordering all bespoke stationery items at least 8 weeks before you plan on sending them out, and on the day stationery at least 8 weeks prior to the big day. This allows for any extra amendments or delays due to unforeseen circumstances.

 

GENERAL
 

- Please note prices are subject to change. Upon enquiry you will be e-mailed a detailed quote, this quote is valid for 1 month. Once a deposit has been paid, prices are secured and are no longer subject to change (excluding any additions/alterations to your order)

- It is your responsibility to ensure you are ordering the correct number of products for your event, although I will aim to help with this where possible. Remember to order announcement stationery (invitations, RSVPs etc.) per household rather than per guest. I recommend ordering around 5 extra of each product to allow for additional guests, mistakes in addressing.

- On receiving your PDF proofs for either House Collection or Bespoke designs, please check thoroughly for any mistakes or changes. It is essential that any errors and spelling mistakes are found at this stage. By approving these proofs you are confirming you are 100% happy with everything and happy for printing to commence. Any errors found after approval of the final PDF, and once printing has commenced, will incur a charge for reprinting. Please e-mail me with your approval or amendments as quickly as possible so I can continue with your order.

- I am not responsible for any damage or losses to items after you have sent them on to your guests. It is your responsibility to check the size and weight of your envelope in order to purchase the correct postage, although I will advise on this where possible.
 

CANCELLATIONS & REFUNDS


- In the event of cancellation by the client, any payments made are non-refundable.

- In the rare instance that the order is cancelled by myself, you will receive a full refund (including deposit) but will not receive any products or artwork.

- In the event that products are made to the wrong specifications or poor quality, I may (at my discretion) re-print the products free of charge.
 

THE DESIGNS/PRODUCTS


- Please note that colours may vary between computer displays, so there may appear to be some variation between the printed product and your PDF proof.

- All of our basic products (Save the Date, Day Invitation, Evening Invitation, RSVP, Information Sheet, Belly Band, Order of Service/Day, Menu, Place Cards, Table Numbers, Table Plan, Place Cards and Thank You Cards) will be printed on to silk card, with a smooth matt finish (excluding Belly Bands) in the paper weight stated on the Prices & Information page (generally 250gsm, 300gsm, 350gsm or 400gsm). If you would prefer a different paper weight or finish, please get in touch for a quote.

- All Save the Dates, Invitations and RSVPs are supplied with the correct size of envelope, with a choice of White Laid or Brown Kraft. If you require a different colour of envelope or would like envelopes for any other products please get in touch for a quote.
 

COPYRIGHT
 

- Plagiarism will not be tolerated under any circumstances. The website and all images and designs are the property of Emma Margaret of Bea & Bloom (unless stated otherwise). No content may be reproduced, copied, sold or shared in any form without prior consent.

- I will under no circumstances copy the work of other designers or companies. You may send examples of styles you like and I will do my best to create something appropriate in my own style, but I will never copy another design.
 

MISCELLANEOUS
 

- Any information given on the potential duration of a project is to be considered by the client as an estimate only. I will do my best to notify you of any reason that may cause delay to the duration of your project, however I cannot be held responsible for any unforeseen circumstances.

- I reserve the right to refuse to use any imagery, words or phrases in my designs that I may deem inappropriate or unsuitable. I also reserve the right not to give a reason for this decision.

- If purchasing any of my designs as a PDF file, the full payment amount will be required upfront. I will send you the files with your colour and names/dates changes within 1 week. You will then have 1 week to notify me of any mistakes and I will correct these right away. PDF files are for personal use only and no part of the designs may not be re-produced, copied, sold or shared in any way without consent.